Thank you for shopping at MetroStyleHub.com. We want to ensure you are completely satisfied with your purchase. This Refund Policy outlines our policies regarding refunds, returns, and exchanges.

1. Refunds:

We offer refunds on eligible items within [number] days of the purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging.

2. Returns:

If you wish to return an item for a refund or exchange, please contact us via the live chat button on our website to initiate the return process. You may be required to provide proof of purchase.

3. Exchanges:

We offer exchanges for items that are defective or damaged upon receipt. If you need to exchange an item for the same item, contact us via live chat and we will guide you through the process.

4. Non-Refundable Items:

Certain items are non-refundable:

• Gift cards
• Downloadable software products
• Personalized or custom-made items

5. Shipping Costs:

Shipping costs for returning items are the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped, item arrived damaged).

6. Processing Time:

Refunds will be processed within [number] days of receiving the returned item. The time it takes for the refund to appear in your account may vary depending on your payment method.

7. Contact Us:

If you have any questions about our Refund Policy, please contact us via the live chat button on our website